1. What is the Payment Integration Portal?
The Payment Integration Portal is an online platform developed by Govt. Degree College Shopian to facilitate seamless and secure fee payments for students. It is powered by PayU, a leading payment gateway in India, and supports over 150+ payment modes, including Credit Cards, Debit Cards, UPI, Net Banking, Wallets, and more.
2. How do I access the Payment Portal?
You can access the portal using the following URL:
3. What credentials do I need to log in?
- Registration Number: Provided by Kashmir University or the SAMARTH portal (e.g., '12345-SC-2024' or '3343656522223')
- Roll Number: Provided by the college, university, or SAMARTH portal
4. What should I do if I forget my registration or roll number?
If you forget your registration or roll number, contact the Convenor Admission office for assistance. They will help you retrieve your credentials.
5. What information is displayed on the Dashboard?
- Personal Information: Name, Father's Name, Email, Phone, and Residence
- Payment Status: Amount, Fee Type, and Payment Status (Pending, Success, Cancelled)
- Actions: Buttons to Make Payment and View Payment History
6. How do I make a payment?
- Click Make Payment on the dashboard
- Review the prefetched payment form
- Accept the Terms and Conditions
- Proceed to the PayU gateway and choose your preferred payment method
- Complete the payment process
7. What happens if my payment fails or is pending?
- Pending Payments: Status remains Pending if payment window is closed. You can Retry or Cancel the transaction on next login.
- Failed Payments: Status updates to Cancelled due to bank timeout, server errors, or gateway issues. You can initiate a new payment.
8. How do I download my payment receipt?
- Wait for redirection to college payment portal after successful payment
- Click the Download Receipt button
- Access receipts later through Payment History section
9. Can I pay the same fee multiple times?
No, once a payment is successfully completed, you cannot pay the same fee again. The system will prevent duplicate payments for the same fee type.
10. What should I do if there is a discrepancy in my personal or fee details?
- Do not proceed with the payment
- Contact the Convenor Admission office immediately for rectification
- Once the details are corrected, log in again and proceed with the payment
11. Is the portal mobile-friendly?
Yes, the portal is mobile-responsive and can be accessed from any device, including smartphones, tablets, and desktops.
12. Who should I contact for technical support?
- Clear your browser cache and try again
- Ensure you have a stable internet connection
- Contact the college IT Support Team if issues persist